DearValued Customers,
We wouldlike to inform you about a recent issue that occurred and has now beenrecovered. We deeply apologize for any inconvenience caused.
Issue：
■Problem: The RICOH THETA firmware cannot be updated.
■Periodof Occurrence: From around 13:00 on January 17, 2025 - To 17:00 on January 22, 2025(JST)
■Affected users: All users of the RICOH THETA for Windows(R) / RICOH THETA for Mac application for personal computers
■ Cause: Theissue was caused by a system error.
■Situation: Resolved
We apologize for any inconvenience caused to our customers.
We will notify you again once the problem has been resolved.
