Dear Valued Customers,
We would like to inform you about a recent issue that occurred and has now been recovered. We deeply apologize for any inconvenience caused.
Issue：
In the iOS version of the RICOH360 app, when rotating a 360-degree image by swiping on the following screens, the app may unintentionally return to the “Image List” screen.
・View Media screen for captured images (App tab and Cloud tab)
・Preview screen during shooting
*This issue occurs when swiping from left to right. It can be avoided by swiping from right to left.
Request to Customers
Please swipe from right to left when viewing images.
Current Status:
We are pleased to inform you that the issue has now been resolved and normal functionality has been restored.
We sincerely apologize for any inconvenience this may cause to our users.
