Dear Valued Customers,
We would like to inform you about a recent issue that occurred and has now been recovered.
We apologize for any inconvenience caused.
- Issue :Users experienced difficulties logging in or viewing images in the RICOH360 Web App.
- Period of Occurrence :January 30, 2024, 11:13 p.m. - January 31, 2024, 00:30 a.m. (UTC)
- Affected Users :This issue impacted all users.
- Cause :The issue was caused by a system error.
- Situation :We are pleased to inform you that the issue has now been resolved and normal functionality has been restored.